Privacy and Cookies Policy

Data Protection Policy

(General Data Protection Regulation Laws)

In line with GDPR Guideline, Wise Owls Childcare is committed to protecting your personal data. All Parents and Carers need to consent to their personal data being used, consent will be given during the registration process (together with Wise Owls Club Terms and Conditions).

The information that we request via our website during the registration process is necessary for us to comply with legislation and to promote a secure environment for the children in our care. Through our website we obtain and store your personal data and we use your personal data to enable us to care for your child safely. We use the data to communicate with parents and carers. We use data to advertise and market our settings to every registered client.

We make sure that this data is kept secure when we receive it. Data is stored on our secure website and also sent to all settings where it is stored within a locked box in a locked cupboard in a locked setting. This data needs to be on site to enable staff to care for the children and contact parents if needed. We also give a guarantee that this information will not be knowingly passed on to third parties or used for any purpose other than the management of Wise Owls Club activities.

Parents/Carers have the right to withdraw consent and to be forgotten at any time, their data and their child's data will securely, completely and provably be deleted. Deletion will be done without any undue delay. If Parents/Carers notify us that they would like to be removed from our mailing list we will have to delete all records of themselves and their children including booking history.

Since 2009 we have been registered as a Data Controller with the Information Commissioner's Office (ICO number Z1961923) and have a Cyber Security procedure which all employees follow.

If you have any query about the Data Protection Policy then please call us on 01628 620013.

Cookies Policy

Cookies are small files of letters and numbers that some websites place on your computer. They allow organisations and retailers to distinguish your computer from other users of their website and help them provide you with a good experience when you revisit. There is a setting on your browser which will allow you to switch off the use of cookies but doing so may be detrimental to your browsing experience.

The Wise Owls Club website makes use of one cookie which is a part of the Google Analytics suite. It enables Wise Owls to monitor the number of visits to the site and the way that it is used.

This will help us to improve the service that we offer. No personal information is recorded in this process.